Savonne Wadsworth

Stream Lead-Digital Engagement at Mercury

Keen to chat?

How do you combine the best of two well-known brands' existing capabilities and create a new best-in-class experience for serving, retaining, and selling to existing and new customers? All within one year!

Bringing Mercury and Trustpower together | A case study by Catch Design

Bringing Mercury and Trustpower together

BK Royal Perks is a sizzling hot loyalty programme that offers members mouthwatering rewards for choosing flame-grilled fast food over the countless alternatives. Here’s how Catch designed a highly personalised nurture journey in Braze to keep Burger King customers returning for more.

Burger King Royal Perks - Loyalty Nurture Programme | A case study by Catch Design

Royal Perks - Loyalty Nurture Programme

Driving offline interactions into digital channels can make CX richer and more engaging (not to mention more measurable). Learn how we helped AA Smartfuel optimise their mobile app experience, encouraging more members to use it as their preferred channel.

AA Smartfuel Mobile App | A case study by Catch design

Mobile App Continuous Improvement

How does a Kiwi Digital Agency make Australians smile? By delivering a brand new website with world-class self-service capability for Australian National Couriers, of course…

ANC Website | A Case study by Catch Design

Website redesign and build

A brand new website designed, delivered, tested and launched in just 6 weeks for leading New Zealand consultancy – Voco.

Voco Website Design & Build | A Case Study by Catch Design

Website design and build

A mobile app that encourages people to repurpose their existing daily habits into a resilience-building preventative practice.

IAMMI Mobile app | A case study by Catch Design

Mobile app

A brand new website for New Zealand's largest loyalty program, built on Storyblok's API-driven Headless CMS.

AA Smartfuel Website | A case study by Catch Design

An interactive annual report that allows shareholders to customise content based on their interests and preferences. That’s pretty wonderful.

Mercury Annual Report | A case study by Catch Design

Annual report

A new digital annual report for the NZ Olympic Committee.

NZ Olympic Committee Annual Report | A case study by Catch Design

A selection of work and case studies that Catch Design have delivered for some of New Zealand's biggest and best brands in the private and public sector over the past 15 years. 

Unitec Website transformation | A case study by Catch Design

Website transformation

Jordan Tran

Leveraging Braze to create a highly personalised Year in Review experience to drive engagement with one of NZ’s biggest loyalty programmes.

AA Smartfuel Year in Review | A case study by Catch Design

Year in Review

How does the New Zealand Law Society better support the public and over 12,000 lawyers and members of the legal profession through an improved website experience?

Law Society website transformation | A case study by Catch Design

How does the challenger telco leap ahead of their well established competitors in customer experience, acquisition, self-service and customer engagement?

2degrees website transformation | A case study by Catch Design

A multi-channel, interactive game campaign for 2degrees' to promote their new broadband offering.

Play the Quiz campaign | A case study by Catch Design

Play the Quiz campaign

How do you go to market with a new broadband offering, in a crowded market, in just a few months?

2degrees Broadband experience | A case study by Catch Design

Broadband experience

Carl Jackson

General Manager / Client Partner – Auckland

How do you create a cut-through summer campaign that drives customer engagement and a strong message around network reliability? You turn the entire country into a game.

2degrees Data Hunt mobile app | A case study by Catch Design

Data Hunt mobile app

A wonderful brief. A slightly scary schedule. And a whole lot of collaboration. Here’s the story of one of our most energising website projects...

Mercury Rebrand | A case study by Catch Design

Rebrand

How do you increase IT delivery velocity without significantly increasing OPEX?

Vend Website continuous improvements | A case study by Catch Design

Website continuous improvements

The challenge

The solution

The results

A multi-site redesign and build for newly acquired ACG Education Group.

ACG Schools website redesign and build | A case study by Catch Design

Mohammed Abbas

A technology solution that reinforces brand strategy, engages customers and drives loyalty.

Mercury mobile app | A case study by Catch Design

Join the Electric Revolution. Here’s how we modernised Mercury’s public website to make it even more wonderful, and helped customers find the content that matters most.

Mercury Kiss Oil Goodbye | A case study by Catch Design

Kiss Oil Goodbye

email

instagram

linkedin

facebook

twitter

auckland_directions_link

auckland_address

auckland_phone

wellington_address

wellington_postcode

wellington_phone

wellington_directions_link

auckland_postcode

Aaron Latham-Anderson

Aaron Meredith

Alex Chen

Alex Grover

April Maghirang

Artem Novitckii

Ben Harvey-Lovell

Cameron Grant

Cody Dunstan-Brown

Dani Wright

David Fleming

Emma Stone

Fran Cummings

Gabby Pittar

Gareth White

Georgia Caveney

Hamish Stevenson

Inga Boyd

Lie-an Quintos

Matt Hobbs

Quentin Fogarty

Sam Etheridge

Sonia Wang

Steffan Gait

 Information architecture services

 User insight services

 Visual design services

 Native application development services

Front-end development services

 Back-end development services

IPONZ

Mercury

NZ Team

Consumer NZ

2degrees

Related work

Catch Design is an approved supplier on Pae Hokohoko | Marketplace, which means we can offer services and products directly to registered New Zealand government agencies.

NZ Marketplace Approved Supplier | Catch Design

Pae Hokohoko | Marketplace Supplier

We help companies make smart, cost-effective, and sustainable digital decisions for better product and service outcomes.

Digital strategy | Catch Design

Strategy

Our expertise lies in harnessing the power of observation, task analysis, and feedback methodologies to deeply understand user behaviours, needs, and motivations.

User insight services | Catch Design

User insight

We design award-winning digital products and customer experiences that are beautiful and functional, which solve real problems and help our clients establish, grow and nurture their connections with customers.

Award-winning digital design | Catch Design

Design

Ensuring websites and apps are inclusive and accessible to everyone, including people with disabilities and those using assistive technologies, is a basic human right. Our team of experts can guide you through your accessibility journey.

Accessibility Services New Zealand | Catch Design

Accessibility

Discoverability and closing the findability gap are at the core of our information architecture services. This connects customer needs and top tasks to business goals and takes an evidence-driven approach to content strategy and IA creation.

Information architecture | Catch Design

Discoverability and closing the findability gap are at the core of our IA services. This connects customer needs and top tasks to business goals and takes an evidence-driven approach to content strategy and IA creation.

Information architecture

Burger King

Consumer

TSB Bank

AA Smartfuel

Fullers 360

Our team of digital performance marketing specialists are technology-agnostic, channel-neutral and wickedly innovative in driving engagement with your digital assets.

Digital Performance Marketing | Catch Design

Our team of performance marketing specialists are technology-agnostic, channel-neutral and wickedly innovative in driving engagement with your digital assets.

Performance marketing

Our clients trust us to deliver the right technical solutions and systems. Our award-winning engineering team has the expertise and track record of integrating modern software with legacy systems through to introducing brand-new robust modern platforms.

Technology and development | Catch Design

Technology and development

IAMMI

NZOC

A simple solution to fill your digital teams' capacity and capability gaps. We can help you scale and extend your team efficiently and flexibly by injecting our specialists wherever and whenever you need them.

Staff and team augmentation | Catch Design

Staff and team augmentation

We offer exceptional Software Testing and Assurance Services, enabling your business to deliver impeccable software quickly and scale while effectively managing risk.

Software testing and assurance services | Catch Design

Our in-house test practice informs and guides the delivery approach, code development, test management, and delivery to full end-to-end test automation.

Testing and assurance

Taking your annual and interim reports online enables you to maximise your story and reach, by delivering content direct to your customers.

Digital annual reports | Catch Design

Annual reports

Since 2005, we've partnered with advertising agencies and direct clients to deliver some of New Zealand’s most effective product launches, activations, customer acquisition, engagement and retention campaigns.

Integrated digital campaign | Catch Design

Campaigns

View our strategy services

Start your business transformation with a digital partner you can trust and rely on to deliver. Whatever the catalyst is for change, we help our clients accelerate growth and transform their business by delivering customer-led digital experiences that enhance people’s lives, drive loyalty and deliver tangible business results.

Digital transformation agency | Catch Design

Whatever the catalyst is for change, we help our clients accelerate growth and transform their business by delivering customer-led digital experiences that enhance people’s lives, drive loyalty and deliver tangible business results.


Digital transformation

You might have an existing mobile app that needs to evolve, be replaced entirely or want to add a new product to a current portfolio. Our mission is to do good by our clients and help them make smart digital decisions. We can help validate your ideas, research your customers and competitors, validate solutions via rapid proof of concepts, ideate solutions, establish a Product Strategy and create a prioritised Product Roadmap.

Mobile app product strategy

Catch Design provides Independent Mobile App Audits that assess the effectiveness, business ROI, accessibility, user experience, performance, and technical implementation of your existing mobile app solution. We can help introduce metrics for measuring success and effectiveness and identify sensible improvements so you can make the most out of your investment and current situation.

Independent Mobile App Audit

Our team of expert UX and product designers will make your mobile app more human, a joy to use, and meet customers' needs with surprise, delight, simplicity, and elegance. We have designed some of New Zealand’s most popular and widely used mobile apps. Whatever the problem is to solve, we love a challenge and excel at making the complex simple with our human-centred design approach.

Mobile app user experience and product design

We develop native applications for Android (using Java or Kotlin) and iOS (using Swift or Objective-C), ensuring optimal performance, seamless integration with platform-specific features, and adherence to platform guidelines.

Platform-specific development

Developing applications that seamlessly integrate with various device features, such as camera, GPS, accelerometer, compass, and contact list, to provide enhanced functionality and a more engaging user experience.

Device feature integration

We understand that mobile apps often need to connect with various external systems and data sources to function effectively. That's why our team is highly experienced in API and system integration, ensuring that your app communicates smoothly with existing databases, software solutions, and third-party services. We prioritise data security and efficiency, employing industry-standard practices to guarantee the seamless exchange of information. Whether your app requires integration with payment gateways, social media platforms, or custom-built APIs, we have the know-how to create a cohesive, fully functional solution that harmoniously connects the various components of your digital ecosystem.

Seamless API and System Integration

Implementing best practices and optimisation techniques ensures native apps deliver fast, responsive, and resource-efficient experiences, maximising user satisfaction and engagement.

Performance optimisation

Rigorously testing native applications on their respective platforms and devices, addressing platform-specific issues, and ensuring compliance with platform guidelines to provide a stable, high-quality user experience.

Platform-specific testing and quality assurance

We guide clients through the app store submission process, ensuring that native applications comply with all requirements and assisting in managing and distributing applications through Google Play or Apple's App Store.

App Store submission and distribution

Providing ongoing updates, bug fixes, and maintenance to ensure native applications remain current, secure, and compatible with the latest platform updates and features.

Continuous updates and maintenance

Developing native applications with accessibility in mind, catering to users with diverse needs and abilities, and incorporating localisation features to reach a wider audience by supporting multiple languages and cultural adaptations.

Accessibility and localisation

Implementing industry-standard security practices and data protection measures to safeguard sensitive government and user data within native applications, ensuring compliance with relevant regulations and standards.

Security and data protection

How we can help

Award-winning Mobile App Designers & Developers | A solution by Catch Design

We are award-winning, expert mobile app designers and developers. We combine creativity, innovation, and expertise to deliver cutting-edge mobile apps for New Zealand's leading private and public sector organisations.

Mobile apps

We design and build award-winning websites that help companies establish an online presence, build credibility, market and sell their products or services, meaningfully engage with their customers,  gain a competitive advantage, and reach a wider audience.

Award-winning website design & build | A solution by Catch Design

We design and build award-winning websites that help companies establish an online presence, build credibility, market and sell their products or services, meaningfully engage with their customers, gain a competitive advantage, and reach a wider audience.

Websites

More about Data & Analytics

Certified Braze Partners APAC | Catch Design

Braze are the cool kids on the customer engagement platform scene, and Catch are delighted to be an official partner in APAC.


Our thinking